Terms & Conditions

1. About Dristi Kitchen

Dristi Kitchen manufactures commercial kitchen equipment for restaurants, hotels, catering businesses, canteens and other commercial facilities. Our website provides general information about our company, products and business offerings. Visitors can use the website to explore our products and contact our team for further details.

2. Website Use

You agree to use this website only for lawful purposes. You must not:

• Use the website in a way that violates applicable laws or regulations.
• Attempt to damage, disrupt or gain unauthorised access to the website or its systems.
• Submit false, misleading or fraudulent information through enquiry forms.
• Copy, reproduce or misuse website content without permission.
• Introduce malicious software or engage in activities that affect website security or performance.

We reserve the right to restrict access where we reasonably believe a user has violated these terms or misused the website.

3. Product Information and Specifications

We make reasonable efforts to provide accurate product descriptions, images and specifications. However, product details, appearance, dimensions, configurations and availability may vary. Customers should confirm the final specifications and requirements with Dristi Kitchen before placing an order.

Images and descriptions on the website are intended for general reference and may not represent every product variation.

4. Enquiries and Quotations

Submitting an enquiry through our website, email or phone does not automatically create a confirmed order or contractual agreement. Quotations may depend on product specifications, quantity, availability, delivery location and other commercial requirements.

Customers should review all quotation details carefully and obtain written confirmation of the agreed specifications, pricing, taxes, payment terms and delivery schedule before proceeding.

5. Pricing and Payment

Prices and commercial terms may change without prior notice. The final price will be confirmed through the applicable quotation or order confirmation. Any applicable taxes, transportation charges, installation costs or other additional charges will be communicated as part of the agreed transaction where relevant.

Customers must follow the payment schedule and methods agreed upon in the quotation or order confirmation. Any payment-related dispute should be raised with our team using the contact details below.

6. Orders, Delivery and Cancellation

An order becomes binding only after Dristi Kitchen accepts it and confirms the applicable terms. Delivery timelines depend on product availability, order requirements, transportation and other relevant factors.

Cancellation, modification, return and refund requests will be handled according to the written terms agreed for the relevant order and applicable law. Customers should confirm these conditions before making payment. Nothing in these terms removes any consumer rights that cannot legally be excluded.

7. Product Use and Safety

Customers are responsible for selecting equipment appropriate to their operational requirements and ensuring proper use. Installation and connections involving gas, electricity, ventilation or other technical systems should be handled by qualified professionals where required.

Customers must follow the product instructions, applicable safety standards and relevant legal requirements. Please contact our team if you need clarification about product specifications before purchase.

8. Intellectual Property

Unless otherwise stated, the text, product descriptions, graphics, logos, images and other materials on this website belong to Dristi Kitchen or are used with permission. You may not reproduce, distribute, modify or use these materials for commercial purposes without prior written permission, except where applicable law permits such use.

9. Third-Party Links

Our website may include links to third-party websites for convenience or additional information. Dristi Kitchen does not control these websites and is not responsible for their content, availability, security or privacy practices. Visiting an external website is at your own discretion.

10. Limitation of Liability

Dristi Kitchen makes reasonable efforts to maintain the website and provide useful information. However, we do not guarantee uninterrupted access or that all website information will always be free from errors.

To the extent permitted by applicable law, Dristi Kitchen will not be liable for indirect or consequential losses arising from website use or reliance on general website information. This clause does not exclude liability that cannot legally be excluded or limit any rights available under applicable law.

11. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information. Please review the Privacy Policy before submitting personal or business details through the website.

12. Changes to These Terms

Dristi Kitchen may update these Terms & Conditions when necessary to reflect changes in its website, business practices or legal requirements. Revised terms will be published on this page with an updated effective date where appropriate. Continued website use after an update will be subject to the revised terms to the extent permitted by law.